Everything you need to "know before you show." Please note that this page is constantly being updated and for the best information, you should check back periodically.
Welcome to your Exhibitor Kit!
The drop down menus and info below will help you prepare for a successful event. As always, you can contact your show team for advice and answers to your questions. To get started, review the Exhibitor Kit Manual linked below and then the Menus below and then complete any applicable forms and orders prior to their deadlines. Exhibitor Kits are not mailed. You'll find show dates & hours and move-in/move-out dates & hours on the manual linked below. Thanks for exhibiting with us and have a great show!
Watch this How-To Video Guide below on how to succeed in marketing your business at the home show!
Welcome to Your Exhibitor Kit!
Welcome to Your Exhibitor Kit! Watch the video below for details on what to look for in your exhibitor kit. *Please note our websites have updated since this video was created, so you now access your Exhibitor Kit from the top of our website under Exhibitor Info.
Quick Dates & Times Reference (Show Days, Set-Up & Tear-Down)
For complete details on set-up, move-out, and show days, please be sure to read the Exhibitor Manual linked above in full.
SHOW DATES & HOURS
Friday, October 2, 2026: 10:00 AM – 8:00 PM Saturday, October 3, 2026: 10:00 AM – 8:00 PM Sunday, October 4, 2026: 10:00 AM – 6:00 PM
Exhibitors may enter the show two hours before opening on Friday and one hour before opening on Saturday and Sunday.
SET-UP/MOVE-IN DATE & HOURS
Tuesday, September 29, 2026: 1:00 PM – 5:00 PM (400 sq ft and larger ONLY) Wednesday, September 30, 2026: 8:00 AM – 5:00 PM Thursday, October 1, 2026: 8:00 AM – 5:00 PM
TEAR-DOWN/MOVE-OUT DATE & HOURS
Sunday, October 4, 2026: 6:01 PM – 10:00 PM Monday, October 5, 2026: 8:00 AM – 12:00 PM SHARP*
*All exhibit material must be out of the convention center by 12pm (Noon) on Monday. Your space must be clean of all debris. If any materials are left behind, your company will be subject to a removal and cleaning fee. Marketplace Events is not responsible for any materials that are left in the building. All pavers and pallets must be removed from parking lot by Monday at 12pm. No exceptions. Materials not removed by this time are subject to handling fines.
Check-In at the Show Office
You will need to check-in at the Show Office onsite to pick -up your Exhibitor Badges. The office is located meeting room 106 on the main level. You can access the show office from inside the show or directly from the outside. Look for the Show Office sign!
Included in Your Booth
Booths include:
Space, six (6) exhibitor badges per 100 square feet of space purchased, with a maximum allotment of twenty-four (24) badges per company, online ticket redemption codes valid for forty (40) complimentary tickets to the show and pipe and drape of 10' black pipe and drape at the back of booth and 3' black pipe and drape on each side.
Corner booths do not include side pipe and drape on the open side unless requested.
Islands do not include pipe and drape unless requested.
End caps only include 10' black pipe and drape at the back of booth.
Please note that booths do not include: utilities, parking, tables, chairs, etc.
Flooring is not provided in Section 6 and is required.
GEMS Show Decorator Services (Carpet, Tables, Chairs, Signage, etc.)
You will receive a separate email containing your log in credentials from orders@gemevents.com. If you cannot locate or have not received this email, please contact Jill Zinkus to setup your new login (214) 388-5722 ext.1 or Jill@gemsevents.com. Pre-Show Order Discount Deadline: Wednesday, September 10, 2026. Order in advance to guarantee availability.
Advance Order Deadline: Friday, September 25, 2026
Prime Osborn Convention Center Parking & Utilities Order Forms
Parking(Passes are sent as a text to a cell phone number once ordered. If purchasing multiple passes, you can distribute the passes to others via the Ticketmaster App. Please reach out to the venue with any questions.)
Buyout for items larger than sample sizes being sold or sampled. Please contact SAVOR directly, AARRWOOD@SAVORJAX.COM.
Outside Food & Beverages
The Prime Osborn Convention Center instituted thorough bag checks a few years ago. While looking for weapons is their primary objective, if security finds any outside food & beverage, it will be confiscated. The Prime Osborn Convention Center does not allow ANY outside food and beverage. This includes coffee and water.
Marketplace Events has worked with the building to allow individuals with food allergies to be exempt from not being able to bring their own food. If this applies to you or your staff, please reach out to our show team to be put on the food allergy exempt list by
Friday, September 18, 2026. Lists will be provided to security, ONLY those names on the list will be exempt. The building will NOT accept additions to the list once we are onsite.
Please be sure to reach out to any staff working your booth to make them aware of the venue’s procedures.
Show Insurance - A simple way to establish insurance for the show.
Show Insurance Made Easy - A simple way to establish insurance for the show. CLICK HERE
A few things to be aware of:
Vendors will have to pick the show from a drop-down list that includes shows other than just those run by MPE.
Marketplace Events is not selling this insurance and doesn’t profit from it in any way. This is simply a resource for those vendors who don’t already have the required insurance coverage per their contracts.
The Insurance clause is #5 on the Terms and Conditions page of all booth space contracts. You may use any insurance company for insurance but it must meet the following requirements:
Comprehensive General Liability and All Risk Property insurance
Coverage must be from the start of move in to the end of move out
Coverage of at least $1,000,000 for each separate occurrence
Name Marketplace Events LLC and the venue as additional insured
Provide a copy of the certificate of insurance (COI) to MPE if requested
First-Time Exhibitor Helpful Information and Tips
CLICK HERE for best practices and tips as a new exhibitor with us! We can't wait to meet you in person.
Enhance Your Online Exhibitor Listing
Maximize your business’s exposure and attract more customers by upgrading your exhibitor listing. As an exhibitor, you have a basic listing live on the website, and now you can Enhance It! This is included in the contracted space cost and is no additional charge.
Within 24 hours, you will receive an automated email providing a link to elevate your listing. This link gives you the flexibility to make updates and changes to your listing as frequently as you like until one day after the show ends. Your listing will stay active for as long as you participate in the show.
If you have any questions regarding the online exhibitor listing or if you do not receive the email with the link, please email our digital coordinator at JenK@mpeshows.com.
The QR Code Program is an innovative way to boost leads generated onsite at the show. It enables show attendees to scan a QR code, which we print and place in front of your booth, to easily view and save your company information. View Video.
Including assets mentioning your participation in the show either through your existing email marketing efforts or by adding a small banner to your website is a great, free way to invite potential customers to meet you face-to-face on our show floor.
Click here for the 2026 Digital Marketing Kit (which includes social assets and other digital marketing materials).
Facebook Event Reminder: In efforts to protect potential joint customers from fraudulent events and scammers, we request that you do not create your own Facebook Events. This helps us manage ticket sales for the event, and ensures that our team are available to support both exhibitors and potential attendees with any questions, comments, or concerns that they have. Please feel free to reach out to your show manager or show marketing manager with your companies' Facebook page and we can add you as a co-host to the official event.
Check back soon to go to our Facebook Event for 2026.
Thank you for reviewing your Exhibitor Kit in full! Watch this quick video for our top ten tips on how to succeed in marketing your business at the home show!
We are committed to accessibility and welcome Service Animals on our show sites, subject to the following guidelines. These guidelines are in place to ensure everyone's safety and comfort. If you have any questions about whether your animal will be permitted on-site, please email the Show Manager prior to move-in.
Eligibility. Service Animals are generally permitted at our shows. Under the ADA regulations, a Service Animal is a dog that is individually trained to do work or perform tasks for a person with disabilities. To bring a dog on-site, the dog owner must be willing to answer the following questions:
Is the dog a service animal required because of a disability, and
What work or task has the dog been trained to perform?
Limitations. Emotional support animals are not necessarily “Service Animals.” While an animal might provide comfort and emotional support for its owner, we are unable to permit the animal on the show site if it does not meet the criteria above.
Behavior Expectations. Individuals who use Service Animals must always retain control of their animals and should keep them on a leash or harness while on-site. If a Service Animal is required to be off-leash due to the nature of the disability, this will need to be cleared with the Show Manager. Further, Service Animals must be housebroken and are required to behave and not bark, growl, jump on, or lunge at others. MPE may take corrective action if the Service Animal is not behaving appropriately, up to and including the removal of the service animal from the show.
Thank you for helping us maintain a safe and accessible show site environment.
Scam Alert for Exhibitors
As per our privacy policy, Marketplace Events is a permission-based email sender. We do not share, rent, or sell any email lists. There have been a number of spam emails offering our attendee lists. These are scams and the senders are unauthorized to use the Marketplace Events’ name. These scammers are attempting to receive monies from exhibiting companies without providing anything in return. These emails are not approved by Marketplace Events, and Marketplace Events would never ask for bank information or other sensitive information over email.
MPE Exhibit/Product Acceptability Standards For 2026 (USA)
Effective January 1, 2024. Marketplace Events (MPE) acceptability standards do not permit political candidates, parties or other groups promoting issues or ballot initiatives to participate as exhibitors. In addition, the display or sale of any products or services that are political/partisan in nature or that can be interpreted to promote, incite, or glorify hatred, violence, racial, sexual, or religious intolerance are prohibited. MPE’s judgment in applying these standards will be final.
MPE shows are welcoming environments built solely to encourage face-to-face commerce. Creating respectful, safe marketplaces where our attendees and exhibitors can come together to learn, shop, compare pricing and do business together is our highest priority. MPE maintains these policies to ensure hospitable experiences for all attendees and exhibitors.
